New Relic is a performance monitoring and observability platform designed to help organizations gain insights into the performance and health of their software applications, websites, and digital services. It provides a comprehensive set of tools and features that allow developers, IT operations teams, and business stakeholders to monitor, troubleshoot, and optimize their applications for optimal performance and user experience.

Key features of New Relic include:

1. Application Performance Monitoring (APM): New Relic's APM capabilities allow you to monitor the performance of your software applications in real-time. It provides detailed insights into application response times, database queries, error rates, transaction traces, and more. This information helps identify performance bottlenecks, optimize code, and enhance user experience.

2. Infrastructure Monitoring: New Relic Infrastructure enables monitoring of the underlying infrastructure, including servers, cloud resources, and containers. It helps track server health, resource utilization, and infrastructure metrics, allowing you to spot and resolve issues quickly.

3. Synthetic Monitoring: New Relic Synthetics enables you to simulate user interactions by creating scripted tests that monitor your websites, APIs, and other digital services. It helps you identify availability and performance issues proactively.

4. Real User Monitoring (RUM): RUM collects performance data from actual users' browsers and devices. It helps you understand how real users experience your applications, identifying geographic performance variations and user interactions.

5. Logs and Event Management: New Relic Logs allows you to aggregate, analyze, and search through log data from various sources. This helps you troubleshoot issues and correlate events across your application stack.

6. Alerting and Incident Management: New Relic's alerting system allows you to set up alerts based on predefined conditions or custom thresholds. When issues arise, it can notify you through various channels, helping you respond promptly.

7. Dashboards and Visualization: The platform provides customizable dashboards and data visualization tools to create charts, graphs, and reports that provide insights into application performance and business metrics.

8. AI-Driven Insights: New Relic's Applied Intelligence uses machine learning to identify patterns and anomalies in application data, providing actionable insights and reducing time spent on manual analysis.

New Relic aims to empower organizations to deliver high-performing and reliable digital experiences to their users while ensuring efficient resource utilization and effective troubleshooting. It supports a wide range of programming languages, frameworks, cloud platforms, and deployment scenarios.